Tuesday, December 24, 2013

What Do AMS Technologies Learn From their Clients Feedback

As a fast growing web development and Internet marketing company we need to constantly push the envelope of services higher. Better solutions, better services and meeting the needs of the clients’ day in and day out is the only way to survive in this highly competitive industry. What helps us in this endeavor is customer feedback. Whenever we are undertaking a project we involve clients actively in it and ask them to provide us with their feedback. An AMS Technologies feedback often offers us interesting insights into our services and helps us improve upon them considerably. Let us give you an insight into what we learn from customer feedback at AMS Technologies and Professional-webdesigners.com Kolkata
  • Customers know more about their industry and competition that we do. Thus have constant input from the customer on a project helps in shaping it to their liking. We proactively reach out to our customers and seek their feedback at every stage of the process. This model has helped us reduce custom dissatisfaction level considerably and also reduced time spent on re-work.

  • Feedback gives us an alternative perspective into the project. Often it so happens that our team would look into the project from a certain angle and not thinks of other options with designing or execution. Customer feedback on such occasions gives us an alternate view on the project and taken into account the pros and cons of both we decide upon a path that is beneficial.

  • Customer feedback doesn’t let us settle down in our comfort zone and this proves to be one of the biggest advantages as it always keeps the team up on their toes and helps in developing their skillset. Settling in a comfort zone can be very dangerous for any service provider in a fast changing industry where changes are taking place at the blink of an eye.

Thursday, December 19, 2013

Client Feedback Helps AMS Technologies Learn New Trends in the Market

The world of web design and Internet Marketing is undergoing constant change. New trends in technology and execution emerge with each passing day and to remain competitive a service provider has to embrace these new trends. Around the world thousands of people are working on innovating services and solutions that make websites interactive and Internet marketing the best promotional tool. At AMS Technologies Kolkata we keep ourselves updated with the emerging trends in the market and client feedback helps us in this regard. Our mission is to offer our clients the competitive edge that helps them stay ahead of their business rivals.

We are a client centric service provider and our sole aim is to satisfy the niche needs of our clients. As such we have no fixed formula and develop one based on the clients’ needs. This is where client feedback becomes crucial to our entire delivery system. Our experience shows that clients are well aware of the emerging trends in the market and look towards embracing these in their Internet Marketing campaign. For instance AMS Technologies review helps us in feeling the pulse of the web design industry. Once we spot an upcoming trend we immediately look towards developing our own skill set helping us be in sync with the trend and deliver results as per the client’s expectations.

To ensure that we receive quality feedback from our clients we involve them at every stage of the process. They are regularly updated on the progress of any project and all major tasks are executed upon receiving approval from the client. At the delivery stage all projects also undergo a an in-house quality check to spot errors and bugs before sending it to the client When an adverse feedback comes our way we try zeroing on our errors and take corrective measures immediately.